Seamless Rentals, Exceptional Living
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Frequently Asked Questions
How do I find available off-campus housing?
Explore our online listings and contact our leasing team to inquire about available properties. We provide a variety of housing options suitable for different preferences and budgets.
What is included in the rent?
Rental inclusions vary by property, but typically cover basic utilities such as water and hydro. Review the lease agreement and property details for a comprehensive list of what is included in your rent.
How does the leasing process work?
The leasing process involves submitting an application, undergoing a background check, and signing a lease agreement. Our team will guide you through each step, ensuring a smooth and transparent process
Can I have roommates?
Absolutely! Many of our properties are suitable for shared living. Discuss your preferences with our team, and we can help you find the perfect property for you and your roommates.
What if I have maintenance issues in my apartment?
Our maintenance team is available to address any issues promptly. Report maintenance requests through our online portal, and we’ll ensure that repairs are made quickly and efficiently.
Are the properties furnished?
Some properties come fully furnished, while others may be unfurnished. Check the property listing for details, and let us know your preferences so we can assist you in finding the right accommodation.
How do I pay rent, and what is the rent payment schedule?
Rent payments are typically made online through our secure portal. The payment schedule is outlined in your lease agreement.
Can I sublet my apartment if needed?
Subletting policies vary by property and are addressed in the lease agreement. Contact our leasing team to discuss your specific situation, and we’ll provide guidance based on your property’s policies.