Maximizing returns for your property
Transparency and Answers: Your Owner FAQs.
General Property Management Questions
What types of properties does Naaz Property Management manage?
We manage a variety of residential properties in Windsor and surrounding areas, including apartments, houses, and student-focused accommodations. Our expertise caters to diverse owner needs and property types.
How do you determine the rental price for my property?
We conduct a thorough rental market analysis, considering factors such as location, property size, amenities, and current market trends. This ensures we set a competitive and optimal rental price.
How often will I receive updates about my property?
We provide regular updates to our owners, including monthly financial reports, maintenance updates, and tenant communication summaries. You’ll also have access to our online owner portal for real-time information.
How do you handle maintenance and repairs?
We have a network of reliable and qualified contractors. We coordinate all maintenance requests promptly and efficiently, keeping you informed of any necessary repairs. Read more at our Wear & Tear vs Damages page
What happens if a tenant doesn’t pay rent?
We have a strict rent collection policy. We send timely reminders and follow up with tenants promptly. If necessary, we initiate legal proceedings in accordance with local regulations.
How do you handle tenant screening?
We conduct thorough tenant screening, including credit checks, background checks, and reference checks. We prioritize finding reliable and responsible tenants.
Property Management Agreement
What is included in your property management agreement?
Our comprehensive property management agreement outlines the scope of our services, including tenant screening, rent collection, maintenance, and legal compliance. It also details the terms of our partnership and fee structure.
How long is your property management agreement?
The duration of our agreement is flexible and can be tailored to your specific needs. We offer both short-term and long-term agreements.
What are your management fees?
Our management fees are competitive and transparent. They are typically based on a percentage of the monthly rental income. You can see a detailed breakdown of our fee structure on our pricing page and will be shared with you during our initial consultation.
Can I terminate the agreement early?
Yes, our agreement includes provisions for early termination, subject to certain conditions. We believe in building long-term relationships, but we also understand that circumstances can change.
What insurance coverage do I need?
You’ll need to maintain adequate property insurance coverage. We can provide guidance on the appropriate coverage levels.
Who holds the security deposit?
Naaz Property Management will hold the tenant’s security deposit in accordance with local regulations.
Tenant Relations
How do you handle tenant communication?
We maintain open and transparent communication with tenants, addressing their concerns promptly and professionally. We also provide tenants with access to our online portal for easy communication.
What happens if a tenant damages the property?
We conduct thorough move-in and move-out inspections to document the property’s condition. Any damages beyond normal wear and tear will be addressed according to the lease agreement and local regulations.
How do you handle evictions?
While we strive to avoid evictions, we understand that they are sometimes necessary. We handle the eviction process professionally and efficiently, in compliance with all applicable laws.